FAQs

The short version: you ordered a lot of mushroom kits, and we pack every single one by hand. We've paused new online orders while we catch up so that nothing ships rushed or sloppy. Online ordering will be back soon.

It's in the queue and it will ship. We're working through existing orders in the sequence they arrived. For a status update, use the order inquiry form with your order number and we'll get back to you.

Soon – as quickly as we can responsibly reopen. We're not setting a date until we're certain we can honor it. If you reach out via the contact form, we'll be glad to let you know when we're live again.

Yes. Our kits are stocked in hundreds of boutiques and farm stores. If you tell us roughly where you are via the contact form, we can point you to a retailer nearby.

Absolutely – we'd rather you grow mushrooms than stare at a box. Send your question through the contact form, including which kit you have and what you're seeing, and we'll help you troubleshoot.

We do. Wholesale relationships with boutiques, farm stores, and garden centers are a core part of our business and they continue during the online pause. Reach out through the contact form with your shop name and location.

Yes. Workshops, keynotes, school programs, guided foraging hikes, virtual classes, and consulting are all unaffected by the shop pause. Use the contact form to inquire about booking.

Every kit and service funds our applied research: Watershed Revival (our Rouge River restoration initiative with The Henry Ford at Greenfield Village), mycoremediation experiments, functional extraction methods, and a living archive of Michigan's native fungi.

The contact form goes straight to us – not a ticket system, not a bot. We read everything.